Installation problemsInstallation problemsThe IEEE 1394 Driver Cannot Be Installed CorrectlyIn Windows, the device interface driver may not be installed correctly in some cases if you connected theIEEE 1394 cable before installing the printer driver.If so, reinstall the IEEE 1394 device interface driver and the printer driver as follows.Important• This procedure is based on an example for Windows XP. The name of the wizard may be differentin other operating systems.1. Right-click My Computer and choose Properties to display the System Properties window.2. On the Hardware sheet, click Device Manager to display the Device Manager window.3. Right-click Other Devices icon and choose Properties.4. On the Driver sheet, click Update Driver to start the Hardware Update Wizard (or the UpgradeDevice Driver Wizard.)5. Follow the instructions on the screen.6. When the window is displayed to choose the source for driver installation, select the CD-ROMdrive. Insert the User Software CD-ROM provided with the printer and follow the instructionson the screen.The device/interface driver is installed.The device is detected, and the New Hardware Wizard (or Add New Hardware Wizard )is started.7. Follow the instructions on the screen.8. When the window is displayed to choose the source for driver installation, select the printerdriver folder.Choose the CD-ROM drive > Driver > WinXP_2K > Driver, and click OK. (For Windows2000/Windows XP/Windows Server 2003)9. Follow the instructions on the screen.The printer driver is installed.Troubleshooting 743
