9 9SOLUTIONS TO COMMON PROBLEMSSOLUTIONS TOCOMMONPROBLEMSClearing jams ............................................................... 9-2Jams in the Automatic Document Feeder (ADF) .................... 9-2Jams in the multi-purpose tray ............................................... 9-3Periodic cleaning......................................................... 9-4Cleaning the exterior of the fax............................................... 9-4Cleaning the interior of the fax................................................ 9-4Testing and cleaning the BJ cartridge print head ................... 9-7Replacing the BJ cartridge ..................................................... 9-8Troubleshooting ........................................................ 9-11Paper feeding problems ....................................................... 9-11Faxing problems ................................................................... 9-12Copying problems................................................................. 9-16Telephone problems............................................................. 9-16Print quality problems ........................................................... 9-17General problems ................................................................. 9-17LCD messages........................................................... 9-18In case of a power failure.......................................... 9-23During a power failure .......................................................... 9-23Memory clear report ............................................................. 9-23
