10-6 Troubleshooting Chapter 10LCD MessagesThe following messages are displayed in the LCD when theMultiPASS is performing a function or encounters an error.The Error Code appears on the Activity Report.Message Error Code Cause ActionAUTO REDIAL — The MultiPASS is Wait for the MultiPASSwaiting to redial the to try redialing. If thatother party’s number doesn’t work, wait untilbecause the line was the MultiPASS starts tobusy or the other dial the number, thenparty did not answer press STOP to cancelwhen you tried to send redialing. Try to sendthe document. the document again at alater time.BUSY/NO SIGNAL #005/018 The telephone number Try sending theyou dialed is busy. document at a latertime.The fax number dialed Check the fax numberwas incorrect. and dial again.The other party’s fax is Contact the other partynot working. and have them checktheir fax.The other party is not Contact the other partyusing a G3 machine. and have them send orreceive the documentusing a G3 machine.The touch tone/rotary Set your MultiPASSpulse setting on your to the setting thatMultiPASS is incorrect. matches your telephoneline (see page 8-4).The receiving fax did Contact the other partynot answer within 35 and have them checkseconds. their fax. You can try tosend the documentmanually. For an over-seas call, add pauses tothe registered number.CARTRIDGE JAMMED Cartridge holder cannot Clear the paper jam ormove. This is normally whatever is obstructingdue to a paper jam. the cartridge holderand then press STOP.Do not attempt tomove the cartridgeholder manually.
