Chapter 11 Frequently Asked Questions 11-1Frequently AskedQuestionsChapter 11Frequently Asked QuestionsIf your MultiPASS L60 is not operating properly, use the informationand suggestions in this chapter to try to solve the problem.❏ If You Cannot Solve the Problem .................................................... 11-2❏ Problems Index .................................................................................. 11-3• Paper Jams ...................................................................................... 11-5Jams in the Automatic Document Feeder (ADF)? .............. 11-5Jams in the Output Slots? ........................................................ 11-8Jams Inside the Unit?................................................................ 11-9Jams in the Front Area of the Unit?........................................11-14After Clearing a Paper Jam......................................................11-17• Problems Feeding Paper into the MultiPASS L60 ......................11-18• Faxing Problems ............................................................................11-21Sending Faxes ............................................................................11-21Receiving Faxes ........................................................................11-24• Telephone Problems ......................................................................11-27• Copying Problems ........................................................................11-28• Printing Problems ..........................................................................11-29• Print Quality Problems ................................................................11-33• General Problems ..........................................................................11-34❏ If a Power Cut Occurs........................................................................11-35❏ Error Codes, Messages, and Solutions ............................................11-36