Chapter 11 Frequently Asked Questions 11-29Frequently AskedQuestionsPrinting ProblemsIf you are having problems printing with the MultiPASS L60, check theproblems and solutions listed in the following table.Problem Possible cause SolutionThe ALARM lamp The MultiPASS L60 Clear any paper jams ascomes on and the may have a paper jam. described earlier in thisMultiPASS L60 chapter.beeps while printing?If the MultiPASS L60 has nopaper jam, unplug it, waitfive seconds, then plug it inagain. If the problem isfixed, the ALARM lampwill be off, and the LCDdisplay will show the timeand receiving mode(standby mode). If theALARM lamp stays on, callyour local authorisedCanon dealer or the Canonhelp line.Nothing prints? The power cord may not be Make sure the power cordplugged in securely. is plugged securely into theunit and into a wall outlet.The parallel interface cable Check the parallel interfacemay not be securely cable’s connections.connected to the MultiPASS See page 2-15.L60 and the computer.The parallel interface cable Make sure you are using amay not be the correct type. bi-directional parallelinterface cable.See page 2-15.The MultiPASS L60 and/ Unplug the MultiPASSor the computer were L60 and turn theturned on while you were computer off, then plug inconnecting the parallel the MultiPASS L60 andinterface cable. turn the computer on again.