Chapter 11 Frequently Asked Questions 11-37Frequently AskedQuestionsCHANGE CARTRIDGE(continued)CHECK COVER/CARTCHECK DOCUMENTCHECK PAPER SIZECHECK PRINTERCLEAR PAPER JAMCOMMUNICATINGPLEASE WAITDOC TOO LONG—#001——#009—#003The MultiPASS L60 imagememory may be fullbecause the tonercartridge ran out of toner.The toner cartridge isnot installed properly.The front cover is open.A document is jammedin the AutomaticDocument Feeder (ADF).The size of the paper inthe multi-purpose traydiffers from that specifiedin the PAPER SIZE settingor the MultiPASS DesktopManager.The toner cartridge inthe MultiPASS L60 isdefective.The unit is connected toan uninterruptible powersupply (UPS).The MultiPASS L60 hasa paper jam.You tried to use manualsending via the handsetwhile the fax was sendingfrom memory.It took more than 32minutes to send or copya document.Replace the tonercartridge and have theother party send the faxagain.Make sure the tonercartridge is installedproperly. See page 2-29.Close the front cover.Remove the documentyou are trying to send orcopy and load it again.Set the correct paper sizein the PAPER SIZEsetting. See pages 13-12and 13-13. You can alsoset the correct paper sizefrom the MultiPASSDesktop Manager. Seethe MultiPASS DesktopManager User’s Guide.1. Reinstall the cartridge.2. Unplug the MultiPASSL60, wait five seconds,then plug it in again. Ifthe display does notchange, call for service.Make sure the power cordis plugged into an ACoutlet.Clear the jam. If adocument was received inmemory, the unit printsthe received documentsfrom memory.Wait until the fax is sentand try again, or usememory sending.Divide the document andsend or copy each partseparately.Message Error Code Cause Action
