11-20 Frequently Asked Questions Chapter 11Problem Possible cause SolutionTransparencies do not The transparencies may Make sure you load nofeed correctly? not be loaded correctly. more than one transparency.If you have difficulty feedingtransparencies through themanual feed slot, try feedingthem through the multi-purpose tray by temporarilyremoving any paper fromthe multi-purpose tray andfeeding the transparenciesthrough it.The paper jams The paper itself may be Fan the paper beforerepeatedly? causing the jams. loading it in the multi-purpose tray. This keepsthe sheets from stickingtogether.Make sure the paper you areusing meets the requirementsgiven on page 4-2.Envelopes will not feed? The envelopes may not be Make sure the envelopesloaded correctly. are loaded properly.See page 4-12.Make sure there are nomore than 7 envelopes inthe multi-purpose tray.The correct envelope size Make sure you select themay not be selected in your correct envelope size in theprinter driver. Paper Setting dialog box onyour PC. See the MultiPASSDesktop Manager User’sGuide.The envelopes may not Envelopes must bemeet the MultiPASS L60 European DLspecifications. (220 × 110 mm) orU.S Commercial No. 10(9.5 × 4.1 in.).
