Chapter 1 TroubleshootingVersion 4 2008.01.17FIP-1.P14 No fixTrouble substanceThe printed image is not fixed on the paper properly. The image easilycomes off when rubbed.Possible causative parts- CARTRIDGE ASSY (PL5.1.18(K)/PL5.1.19(C)/PL5.1.20 (M)/PL5.1.21 (Y))- FUSER ASSY (PL6.1.10)Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreignmaterials on the transfer path, such as staples, paper clips, scraps of paper and so on.ABCDEabcde12345Is the paper in thetray new and dryone?NoYesReplace thepaper with a newand dry one.Is the installed tonercartridge the DELLtoner?NoYesReplace to theDELL toner.Checking thetoner cartridge.Is the image printedcorrectly?NoYesReplace theFUSER.Checking theFUSER installationReset the FUSER.ENDChecking thepaper condition
