114 Troubleshooting your systemRelated linksUsing system diagnosticsGetting helpTroubleshooting the system boardPrerequisitesCAUTION: Manyrepairsmay onlybedonebyacertifiedservicetechnician. You shouldonlyperformtroubleshooting andsimplerepairsasauthorizedinyourproductdocumentation, orasdirectedbytheonlineortelephoneserviceandsupportteam.Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructionsthatareshippedwithyourproduct.Steps1 Turn off the sled using the operating system commands or the CMC.2 Removethesledfromtheenclosure.3 Clear the sled NVRAM.4 Iftheproblempersists,removeandreinstallthesledinthe enclosure.5 Turn on the sled.6 Runtheappropriatediagnostictest. Formoreinformation, see the Using System Diagnosticssection.If the tests fail, see the Getting help section.Related linksUsing system diagnosticsGetting helpTroubleshooting the NVRAMbackup batteryPrerequisitesCAUTION: Manyrepairsmay onlybedonebyacertifiedservicetechnician. You shouldonlyperformtroubleshooting andsimplerepairsasauthorizedinyourproductdocumentation, orasdirectedbytheonlineortelephoneserviceandsupportteam.Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructionsthatareshippedwithyourproduct.The battery maintains the sled configuration, date, and time information in the NVRAM when the sled is turned off. You mayneed toreplace the battery if anincorrect time or date is displayed during the boot routine.You can operate the sled without a battery; however, the sled configuration information maintained by the battery in NVRAM is erasedeach time you remove power supply unit from the sled. Therefore, you must reenter the system configuration information and reset theoptions each time the sled boots until you replace the battery.Steps1 Reenter the time and date through the System Setup.2 Turn off the sled using the operating system commands or the CMC.3 Remove the sled from the enclosure for at least one hour.4 Installthesledintheenclosure.5 Turn on the sled.6 EntertheSystemSetup.If the date and time are not correct in the System Setup, replace the battery. If the problem is not resolved by replacing the battery,seetheGettinghelpsection.NOTE: If the sled is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configurationinformation. Thissituationiscausedbyadefectivebattery.