v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, Type 4364 or Type 4365 server,” on page 59 to determine which componentsare customer replaceable units (CRU) and which components are field replaceable units (FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action162 Invalid configuration information or CMOSrandom-access memory (RAM) checksumfailure.1. Run the Configuration/Setup Utility program,select Load Default Settings, and save thesettings.2. Reseat the following components, one at a time,in the order shown, restarting the server eachtime:a. Batteryb. Failing device (if the device is a FRU, thedevice must be reseated by a trained servicetechnician only)3. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Batteryb. Failing device (if the device is a FRU, thedevice must be replaced by a trained servicetechnician only)c. (Trained service technician only) Systemboard163 Real-time clock error. (time of day not set) 1. Run the Configuration/Setup Utility program,select Load Default Settings, make sure that thedate and time are correct, and save the settings.2. Reseat the battery.3. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Batteryb. (Trained service technician only) Systemboard164 Memory size has changed. 1. Run the Configuration/Setup Utility program; then,exit, saving the configuration settings.2. Reseat the DIMMs.175 Service processor code on optional serviceprocessor adapter damaged or not loaded.Note: In this case, the service processor isthe optional Remote Supervisor Adapter IISlimLine.1. Update the firmware on the optional RemoteSupervisor Adapter II SlimLine (see “Updating thefirmware” on page 107).2. Replace the optional Remote Supervisor AdapterII SlimLine.16 IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide
