IBM System x3250 Problem Determination And Service Manual

Also see for System x3250: Installation and user guide Installation guide User guide Specifications

Contents

If the server stops during testing and you cannot continue, restart the server and tryrunning the diagnostic programs again. If the problem remains, replace thecomponent that was being tested when the server stopped.The keyboard and mouse (pointing device) tests assume that a keyboard andmouse are attached to the server. If no mouse or a USB mouse is attached to theserver, you cannot use the Next Cat and Prev Cat buttons to select categories. Allother mouse-selectable functions are available through function keys. You can usethe regular keyboard test to test a USB keyboard, and you can use the regularmouse test to test a USB mouse. You can run the USB interface test only if no USBdevices are attached. The USB test will not run if a Remote Supervisor Adapter IISlimLine is installed.To view server configuration information (such as system configuration, memorycontents, interrupt request (IRQ) use, direct memory access (DMA) use, devicedrivers, and so on), select Hardware Info from the top of the screen.Diagnostic text messagesDiagnostic text messages are displayed while the tests are running. A diagnostictext message contains one of the following results:Passed: The test was completed without any errors.Failed: The test detected an error.User Aborted: You stopped the test before it was completed.Not Applicable: You attempted to test a device that is not installed in the server.Aborted: The test could not proceed because of the server configuration.Warning: The test could not be run. There was no failure of the hardware that wasbeing tested, but there might be a hardware failure elsewhere, or another problemprevented the test from running; for example, there might be a configurationproblem, or the hardware might be missing or is not being recognized.The result is followed by an error code or other additional information about theerror.Viewing the test logTo view the test log when the tests are completed, select Utility from the top of thescreen and then select View Test Log. The summary test log is displayed. To viewthe detailed test log, press the Tab key while you are viewing the summary log.The test-log data is maintained only while you are running the diagnostic programs.When you exit from the diagnostic programs, the test log is cleared.To save the test log to a file on a diskette or to the hard disk, click Save Log on thediagnostic programs screen and specify a location and name for the saved log file.Notes:1. To create and use a diskette, you must add an optional external diskette drive tothe server.38 IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide