IBM System x3250 Problem Determination And Service Manual

Also see for System x3250: Installation and user guide Installation guide User guide Specifications

Contents

Solving power problems . . . . . . . . . . . . . . . . . . . . . 55Solving Ethernet controller problems . . . . . . . . . . . . . . . . . 55Solving undetermined problems . . . . . . . . . . . . . . . . . . . 57Calling IBM for service . . . . . . . . . . . . . . . . . . . . . . 57Chapter 3. Parts listing, Type 4364 or Type 4365 server. . . . . . . . . 59Replaceable server components . . . . . . . . . . . . . . . . . . 60Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . 63Chapter 4. Removing and replacing server components . . . . . . . . 65Installation guidelines . . . . . . . . . . . . . . . . . . . . . . 65System reliability guidelines . . . . . . . . . . . . . . . . . . . 66Working inside the server with the power on . . . . . . . . . . . . . 66Handling static-sensitive devices . . . . . . . . . . . . . . . . . 66Returning a device or component . . . . . . . . . . . . . . . . . 67Removing and replacing Tier 1 CRUs . . . . . . . . . . . . . . . . 68Removing the cover . . . . . . . . . . . . . . . . . . . . . . 68Installing the cover . . . . . . . . . . . . . . . . . . . . . . 69Removing an adapter . . . . . . . . . . . . . . . . . . . . . 70Installing an adapter . . . . . . . . . . . . . . . . . . . . . . 71Removing a Remote Supervisor Adapter II SlimLine . . . . . . . . . . 72Installing a Remote Supervisor Adapter II SlimLine . . . . . . . . . . . 72Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . 73Removing a CD or CD/DVD combination drive . . . . . . . . . . . . 77Installing a CD or CD/DVD combination drive . . . . . . . . . . . . . 78Removing a memory module (DIMM) . . . . . . . . . . . . . . . . 79Installing a memory module (DIMM) . . . . . . . . . . . . . . . . 79Removing a fan . . . . . . . . . . . . . . . . . . . . . . . 80Installing a fan . . . . . . . . . . . . . . . . . . . . . . . . 81Removing and replacing Tier 2 CRUs . . . . . . . . . . . . . . . . 82Removing the battery . . . . . . . . . . . . . . . . . . . . . 82Installing the battery . . . . . . . . . . . . . . . . . . . . . . 82Removing the operator information panel assembly . . . . . . . . . . 84Installing the operator information panel assembly . . . . . . . . . . . 84Removing the power supply . . . . . . . . . . . . . . . . . . . 85Installing the power supply . . . . . . . . . . . . . . . . . . . 86Removing the riser-card assembly . . . . . . . . . . . . . . . . . 88Installing the riser-card assembly . . . . . . . . . . . . . . . . . 88Removing the backplane or back plate (3.5-inch drives) . . . . . . . . . 89Installing the backplane or back plate (3.5-inch drives) . . . . . . . . . 90Removing the SAS backplane (2.5-inch drives) . . . . . . . . . . . . 92Installing the SAS backplane (2.5-inch drives) . . . . . . . . . . . . 92Removing the SAS/SATA controller (hot-swap models) . . . . . . . . . 93Installing the SAS/SATA controller (hot-swap models) . . . . . . . . . . 94Removing a SATA RAID back plate . . . . . . . . . . . . . . . . 95Installing a SATA RAID back plate . . . . . . . . . . . . . . . . . 95Removing a drive cage . . . . . . . . . . . . . . . . . . . . . 97Installing a drive cage . . . . . . . . . . . . . . . . . . . . . 98Removing and replacing FRUs . . . . . . . . . . . . . . . . . . . 98Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . 98Removing the system board . . . . . . . . . . . . . . . . . . 103Installing the system board . . . . . . . . . . . . . . . . . . . 104Chapter 5. Configuration information and instructions . . . . . . . . 107Updating the firmware . . . . . . . . . . . . . . . . . . . . . . 107Configuring the server . . . . . . . . . . . . . . . . . . . . . . 107iv IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide