IBM zSeries 800 Installation Manual

Also see for 800: Parts manual Product overview

Contents

Chapter 5. Remote Support Facility Installation PlanningThis section describes the telephone line and modem requirements for theHardware Management Console Remote Support Facility (RSF). The RemoteSupport Facility provides communication to a centralized IBM support network forproblem reporting and service, as well as providing a means for remote operation ofthe Hardware Management Console.It is the customer’s responsibility to arrange for installation and all costs ofcommon-carrier equipment.Ordering Telecommunication ServiceEach Hardware Management Console (HMC) comes with a modem. One telephoneline is required for each modem installed.When ordering telecommunications service, be prepared to identify the following:v The type of telephone jack required (country dependent)v The long distance carrierv The selection of either dual-tone multi-frequency (DTMF) or rotary (pulse) to beinstalledv Installer of the telephone wiring and jackThe telephone line must be a dial-up (public switched network) analog type* with24-hour, 7-day-a-week availability.Note: *Digital telephone lines must not be used.ModemsAll models require a modem for RSF. An IBM 7852-400 or equivalent is supplied Inthe U.S. and Canada. EMEA, AP, and LA countries, will require an IBM 7852, IBM7858 or equivalent. The specifications 1 of the IBM 7852-400 Modem are as follows:v FCC registration number FVZUSA-21751-MM-Ev 28,800 bps line speedv Tone or pulse dialingv Standard CCITT V.24 or EIA-232-D interface cable to the data terminalequipment (DTE): 3 m (10 ft.)v Country Dependent Telecommunication cable: 4.6 m (15 ft.) 2v Country Dependent Line Cord: 1.8 m (6 ft.) 2v Power Requirements: 115 V single-phase 60 Hz (0.3amp) or 240 V/50 Hzv Heat Output: 11 Wv Operating Temperature Requirements: 0-50 °C (32-120 °F)v Operating Relative Humidity: 8-80% (no condensation)v Weight: 1.18 kg (2.6 lb) with power transformerv Size:– Width: 156 mm (6.15 in)– Length: 229 mm (9 in)– Height: 35 mm (1.375 in)Level 04a, June 21, 2004© Copyright IBM Corp. 2002, 2004 5-1