8-30 TroubleshootingOFF-LINE MAINTENANCE UTILITYThe Off-line Maintenance Utility is an OS-independent maintenance program. When you are unableto start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line MaintenanceUtility can be used.IMPORTANT: The Off-line Maintenance Utility is intended for use of your servicerepresentative. The NEC EXPRESSBUILDER CD-ROM and theOff-line Maintenance Utility Bootable FD you have created containa file that describes operation of the utility, but do not attempt to usethe utility by yourself. Contact your service representative andfollow instructions. Starting the Off-line Maintenance Utility disables any access from aclient to the server.Starting the Off-line Maintenance UtilityThe Off-line Maintenance Utility may be started in the following ways. From the CD-ROMInsert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive and reboot thesystem.After the menu is displayed on the screen, select [Tools] - [Off-line Maintenance Utility].The Off-line Maintenance Utility program starts from the CD-ROM. From the floppy diskInsert the Off-line Maintenance Utility Bootable FD into the floppy disk drive and rebootthe system.The Off-line Maintenance Utility program starts from the boot disk.The Off-line Maintenance Utility Bootable FD is created by selecting "Tools" - "CreateSupport FD" on the NEC EXPRESSBUILDER. Manual start (by pressing F4)When the Off-line Maintenance Utility is installed, press F4 while the start-up screen ofthe server is on screen. The Off-line Maintenance Utility starts from the hard disk drive.
