Redial MenuIncomingHistory= Press Left Cursor keyOnce the LEFT key is pressed, the Right Cursorkey can be used to switch between the Redialand Incoming History menus.Figure 1-2 Left Cursor Key Operation Flow ChartCursor Key Operation (When set PRG 15-02-60: 1 or 2)Pressing the Left Cursor key displays the Received Call History.Caller ID Digits to Voice MailA Caller ID trunk can send Remote Log-On Protocol with Caller ID digits to the voice mail. When atrunk 001 receives the Caller ID as 12345, the protocol becomes ***60001*12345*.Outputting Caller ID DataThe system includes the Caller ID data on the SMDR report. The report provides the incoming call DNin the DIALED NUMBER field. The CLASS field shows PIN (just like all other incoming calls).Display Reason for No Caller ID InformationWith Caller ID enabled, the system provides information for analog calls that do not detect the CallerID information. If the Caller ID information is restricted, the telephone display shows PRIVATE. If thesystem cannot provide Caller ID information because Telco information is not detected, the displayshows NO CALLER INFO.Option to Enable Caller ID Name for SLTSystem programming provides an option for Single Line Terminals to display Caller ID.Caller ID Sender Queuing AddedThe SL1100 system can provide Caller ID (calling party number) to a Single Line Terminal with adisplay.The system can queue incoming calls to the Single Line Terminal if the system Caller ID senderresources are busy. Refer to PRG 20-19-05 in the SL1100 Programming Manual.If the Single Line Terminal user lifts their handset while an incoming call is waiting in queue, they hearsilence (no dial tone) and cannot dial out. When the Single Line Terminal user goes back on-hook, thesystem immediately sends the queued call to the Single Line Terminal without Caller ID.Conditions• To have pre-answer Caller ID from the voice mail, the call must be an unscreened transfer.• Caller ID is provided by the CPU. The EXIFE, which plugs into the KSU, can provide additionalresources for Caller ID if needed.• Caller ID Name can display up to 12 characters.• Caller ID Number can display up to 11 numbers.• A Caller ID Number with more than 12 digits follows PRG 20-19-01 (first 10 or the last 10 digits).• Caller ID information can be stored in Speed Dialing or One-Touch bins.• Caller ID can be displayed for incoming calls and transferred calls.• ARS can block outgoing Caller ID information on a call-by-call basis. To do this, insert the Caller IDblock code (e.g., .141) in the ARS Dial Treatments.SL1100 ISSUE 2.01-120 Caller IDC
