UNIVERGE SV8100 Issue 5.0Caller ID Call Return 1 - 205Caller ID Call ReturnDescriptionThe Caller ID Call Return feature allows the voice mail system to use Caller ID information captured withthe message to call and connect the person that left the message with the voice mail user that ischecking messages.Conditions A caller using a telephone without Softkeys, calling from outside the system, or from aremote system is prompted to hear Caller ID information and return a call. Return Call is available for subscriber messages and public messages. Return Call is accessible to a subscriber during and after message playback. Return Call is available for new and old messages. Return Call is accessible to a subscriber using Softkeys in Softkey mode or using DTMF invoice conversation Mode. When Centralized Voice Mail is used, the remote voice mail user gets only Caller IDnumber when voice mail answers incoming CO calls and performs an Await-Answertransfer to the remote user. A Call that forwards to voice mail from the remote system doesnot have Caller ID information. Live Record is not available when using Return Call. Use Program 14-01-22 Caller ID to Voice Mail to enable or disable on a per trunk basis theability to send the Caller ID digits to voice mail. After the call is ended by either party, the voice mail user is disconnected.Default SettingNoneSystem AvailabilityTerminalsAll Multiline Terminals
