UNIVERGE SV8100 Issue 5.0Conference 1 - 313ConferenceDescriptionConference lets an extension user add additional inside and outside callers to their conversation. WithConference, a user can set up a multiple-party telephone meeting without leaving the office. TheCD-CP00 provides 64 conference ports, allowing any number of internal or external parties to beconferenced together for a limit of 32 parties. This means that one extension can conference up to 31internal and/or external parties together (the originator would be the 32nd party reaching the maximumof 32). While this Conference call is active, another user can initiate a separate Conference also for alimit of 32 parties, or any number of conferences can be initiated with any number of parties (up to 32)until all 64 Conference ports are busy.Conditions An ADA module is required for speech recording. Split allows a user to alternate (i.e., switch) between their callers in Conference. This allowsa dispatcher, for example, to control a telephone meeting between themselves, a customerand a service technician. The dispatcher can meet together with all parties, privately set upa service strategy with the technician and then meet again to set the schedule. Split cycles through the Conference in the same order in which the Conference was initiallyset up. If a user places an outside call, conferences extension 200 followed by extension201, Split cycles from the trunk, to 200 and finally to 201. The Split cycle then repeats. If a user’s extension has Barge-In ability enabled, they can also Barge-In on an establishedConference. This permits, for example, an attendant or supervisor to join a Conference inan emergency. It also allows a co-worker to leave a conference – and then rejoin thetelephone meeting when it is convenient to do so.. If a user’s extension has Barge-In monitor enabled (Program 20-13-10), they can Silent Monitor aconference already in progress (Program 99-01-49 option 49 must be set to 1). A Class of Service option is available which allows or denies an extension user fromautomatically setting up a Conference/Tandem Trunking call upon hanging up thetelephone. An extension with Barge-In ability can Transfer a call into an existing Conference. Thisallows, for example, an attendant to locate co-workers and then Transfer them into anexisting telephone meeting. There is no need for the attendant to locate all the parties at thesame time and sequentially add them into the Conference. Transfer Call Into ConferenceCode (not assigned). An option is available which allows an extension Conf key to be programmed forConference or for Transfer. When set for Transfer, the user places a call on hold, dials theextension to which it should be transferred, and presses Conf. The call is then transferred.
