UNIVERGE SV8100 Issue 5.0One-Touch Calling 1 - 739One-Touch CallingDescriptionOne-Touch Calling gives a multiline terminal user one-button access to extensions, trunks, speed dialbins and selected system features. This saves users time when accessing co-workers, clients andfeatures they use most often. Instead of dialing a series of codes, the user need only press theOne-Touch key. An extension user can have One-Touch keys programmed for: Direct Station Selection – one-button access to extensions Station Speed Dial – one-button access to stored numbers (up to 24 digits long) Speed Dial – System/Group/Station – one-button access to stored speed dialing numbers Trunk Calling – one-button access to trunks or trunk groups Service Codes – one-button access to specific Service CodesAn extension user can chain dial with One-Touch Keys. For example, a user can store the number for acompany Automated Attendant in key 1 and employee extension numbers in keys 2~5. The userpresses key 1 to call the company, then one of keys 2~5 to ring the employee to which they want tospeak.An extension user or system administrator can optionally store a Flash command under a One-Touchkey. This is helpful for One-Touch Keys used as Station Speed Dial bins. The stored Flash may behelpful to access features of the connected Telco, PBX or Centrex.Conditions One-Touch keys provide a Busy Lamp Field (BLF). When a multiline terminal user is on a call, they can transfer to another station by pressinga DSS key for that station. It is not necessary to press Transfer to transfer to anotherstation using a DSS key.. When a multiline terminal user is on a call, they must press transfer to transfer a call off site with a DSSkey.. When a multiline terminal user is on a call, they must press transfer to transfer a call to a destination thatis not a station (ACD/Voice Mail/Department group pilot, etc.). Pauses can be entered in the dial string of a DSS/One Touch button. The pause is enteredas P in the dial string and causes the system to wait three seconds before sending the restof the digits that follow the P (pause). Multiple pauses can be entered. The @ can be entered in the dial string of a DSS/One Touch button. The @ only applies toISDN and Intercom calls. When using the @, the system waits for the destination to answer
