395Direct Station Selection (DSS) ConsoleDescriptionThe DSS Console gives a multiline terminal user a Busy LampField (BLF) and one-button access to extensions, trunks, andsystem features. This saves time for users that do a lot of callprocessing (e.g., attendants, operators, or dispatchers). TheDSS Console simplifies:Calling extensions and door boxesPlacing, answering and transferring outside callsMaking an External or Internal PageSwitching the Night Service modeActivating DSS Console Alternate AnswerThe DSS Console also provides DSS Console AlternateAnswer. This lets a multiline terminal user with a DSS Console quickly reroute their calls to a co-worker.Transferred and dial 0 calls ring both DSS Consoles and, if the VRS is installed, the main operator hearsthe message, “Your calls have been forwarded”. Central office calls ring both consoles and no messageis heard by the operator.You can also program the DSS Console keys to store Service Codes (up to 29 digits long). This providesthe DSS Console user with many of the features available on One-Touch and Programmable FeatureKeys. The DSS Console keys can optionally store additional associated digits after the Service Code.For example, storing 70401 under a DSS Console key accesses Trunk Group 1 when the console userpresses the key.The maximum number of consoles allowed per system is 32. If a Digital Port Connection is used, onetelephone can support a maximum of 32 DSS Consoles. If connected to an IP phone as a side option, amaximum of one DSS Console is supported per telephone.DSS Lamp Table Changed to Apply to DSS/Hotline Keys for Multiline TerminalsUsing Programs 30-05-02~30-05-21 DSS Console Lamp Table, you can assign LED flash patterns forDSS and Hotline keys on multiline terminals and DSS Consoles./Non- Agent DSS Lamping AvailableWith the UNIVERGE SV9100 system, Programs 30-05-02~30-05-21 allow a non- DSS console to lightindicating the status of both non- agents and agents, but agents do not show status (Logged In/Out,etc.), only idle, busy, etc.ConditionsChanging flash patterns for DSS Consoles also changes them for Hotline keys.When installing a DSS, the system must auto-detect the console for the LEDs to functioncorrectly. When connecting the DSS to an extension previously defined with another circuittype, undefine the circuit type (enter 00 in Program 10-03-01 for the extension number),then connect the DSS Console.Programmable Function Keys for codes (*10, *12, *13, *14, *15, *16, *17, *18, *19) cannot
