W415-1935 / A / 05.07.19EN42finishing10.0 maintenance! WARNING• Turn off the gas and electrical power before servicing the appliance.• Appliance may be hot. Do not service until appliance has cooled.• Do not use abrasive cleaners on glass.• Do not paint the pilot assembly.This appliance and its venting system should be inspected before use and at least annually by a qualifiedservice person. The following suggested checks should be performed by a qualified technician. The appliancearea must be kept clear and free of combustible materials, gasoline, or other fl ammable vapors and liquids.The flow of combustion and ventilation air must not be obstructed.1. In order to properly clean the burner and pilot assembly, remove the logs, rocks and/or glass to ex-pose both assemblies.2. Keep the control compartment, media, burner, air shutter opening and the area surrounding the appli-ance clean by vacuuming or brushing, at least once a year.3. Check to see that all burner ports are burning. Clean out any of the ports which may not be burningor are not burning properly.4. Check to see that the pilot fl ame is large enough to engulf the fl ame sensor and/or thermocouple /thermopile as well as it reaches the burner.5. If your appliance is equipped with a safety barrier, cleaning may be necessary due to excessive lint /dust from carpeting, pets, etc. simply vacuum using the brush attachment.6. If your appliance is equipped with relief doors, ensure the system performs effectively. Check that thegasket is not worn or damaged. Replace if necessary.7. Replace the cleaned logs, rocks or glass. Failure to properly position the media may cause carboningwhich can be distributed in the surrounding living area, inside the firebox and on exterior surfaces sur-rounding vent termination.8. Check to see that the main burner ignites completely on all ports when turned on. A 5 to 10 secondtotal light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer / dis-tributor.9. Visually inspect the appliance for carbon build up. Using a small whisk or brush, brush off the carbonand vacuum up or sweep into garbage.10. This step is not applicable for Vent Free appliances: Check to see that the appliance is vent-ing correctly. Ensure chimney system is safe and unobstructed. (If for any reason the vent air intakesystem is disassembled, re-install and re-seal per the instructions provided for the initial installation).Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper anddangerous operation. Verify proper operation after servicing.note:10.1 care of glass! WARNINGBuff lightly with a clean dry soft cloth to remove accumulated dust or fingerprints. Clean both sides of the glassafter the first 10 hours of operation with an ammonia-free glass cleaner.Thereafter, clean as required. If the glass is not kept clean permanent discoloration and / or blemishes mayresult. Contact you local authorized dealer / distributor for complete cleaning instructions.Razor blades, steel wool, or other metallic objects must not be used on both surfaces of the glass. Doing socan remove a thin layer of metal from the razor blades, steel wool, or other metallic objects that may then bedeposited onto the coating. This can result in a discoloured stain or scratch-like mark. More importantly, this canscratch the glass surface, thereby reducing its strength.Do not operate the appliance with broken glass, as leakage of flue gases may result.Contact your local authorized dealer / distributor for complete cleaning instructions.If the glass should ever crack or break while the fire is burning, do not open the door until the fi re is out. Do notoperate the appliance until the glass has been replaced. Contact you local authorized dealer / distributor forreplacement parts. DO NOT SUBSTITUTE MATERIALS.Vinegar-based glass cleaners have demonstrated an ability to provide a clean, streak free glass surface.note:• Do not clean glass when hot! Do not use abrasive cleaners to clean glass.