Napoleon Attitude AX42NTE Installation Manual

Also see for Altitude AX36NTE: Owner's manual Installation manual Installation manual

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Napoleon Attitude AX42NTE Installation Manual Manual pdf 52 page image

W415-1935 / A / 05.07.19EN52troubleshooting12.0 troubleshooting! WARNING• Always light the pilot whether for the first time or if the gas supply has run out, with the glass door open orremoved.• Turn off gas and electrical power before servicing the appliance.• Appliance may be hot. Do not service until appliance has cooled.• Do not use abrasive cleanerssymptom problem test solutionMain burner fl ame is ablue, lazy, transparentfl ame.(This is not applicablein outdoor appliances)Blockage in vent. - Remove blockage. In really cold conditions, ice buildup may occuron the terminal and should be removed as required. (To minimize thisfrom reoccuring, the vent lengths that pass through unheated spaces(attics, garages, crawl spaces) should be wrapped with an insulatedmylar sleeve).Incorrect installation. - Refer to “venting” section to ensure correct installation.Flames are consistentlytoo large or too small.Carboning occurs.Appliance is over-fi red or under-fi red.- Check pressure readings:Inlet pressure can be checked by turning screw (A) counter-clock-wise 2 or 3 turns and then placing pressure gauge tubing over thetest point. Gauge should read as described on the chart below.Check that main burner is operating on ‘HI’. Outlet pressure can bechecked the same as above using screw (B). Gauge should read asdescribed on the chart below. Check that main burner is operatingon ‘HI’. After taking pressure readings, be sure to turn screwsclockwise firmly to reseal. DO NOT OVER TORQUE.Leak test with a soap and water solution.Air shutter improperly adjusted. - Return air shutter to specifi ed opening, see “venturi adjustments”section in the installation manual.Carbon is beingdeposited on glass,logs, rocks, media, orcombustion chambersurfaces.Air shutter is blocked. - Ensure air shutter opening is free of lint or other obstructions.Flame is impinging on the glass,logs, rocks, media or combus-tion chamber.- Ensure the media is positioned correctly in the appliance.- Open air shutter to increase the primary air.- Check the input rate: check the manifold pressure and orifice size asspecified by the rating plate.- Ensure door gaskets are not broken or missing and the seal is tight.- Ensure vent liners are free of holes and well sealed at all joints.- Check that minimum rise per foot (meters) has been adhered to forany horizontal venting.White / grey fi lm forms. Sulphur from fuel is being depos-ited on glass, logs, or combus-tion chamber surfaces.- Clean the glass with a recommended gas fi replace glass cleaner. DONOT CLEAN GLASS WHEN HOT.- If deposits are not cleaned off regularly, the glass may becomepermanently marked.Exhaust fumes smelledin room, headaches.Appliance is spilling.(This is not applicable in outdoorappliances).- Check door seal.- Check for exhaust damage.- Check that venting is installed correctly.- Room is in negative pressure; increase fresh air supply.INSERTPHOTOOF VALVEHERE*Maximum inlet pressure not to exceed 13” w.c.Pressure Natural Gas(inches)Natural Gas(millibars)Propane(inches)Propane(millibars)Inlet *7”(minimum 4.5”)17.4mb(minimum 11.2mb)13”(minimum 11”)32.4mb(minimum 27.4mb)Outlet 3.5” 8.7mb 10” 24.9mbSENSORIGNITOR(SPARK)PILOTTUBE