10 How to get helpGetting help from a specialist by using an Express Routing CodeTo access some Nortel Technical Solutions Centers, you can use anExpress Routing Code (ERC) to quickly route your call to a specialist inyour Nortel product or service. To locate the ERC for your product orservice, go to:www.nortel.com/ercGetting help through a Nortel distributor or resellerIf you purchased a service contract for your Nortel product from adistributor or authorized reseller, contact the technical support staff for thatdistributor or reseller.Nortel Communication Server 1000Fiber Remote IPE FundamentalsNN43021-554 04.01 4 June 2010Copyright © 2007-2010 Nortel Networks. All Rights Reserved.
