Chapter 2 Getting started 19Attendant Console User GuideSetting up other attendant featuresCall notificationThere are two ways Attendant Console can notify an attendant of incoming calls:• If an attendant keeps the Attendant Console window minimised and works on other tasks, theyare notified of incoming calls with a Call Notification dialog box. The attendant can answerthe call by clicking the Take button or they can ignore the call and let another attendant answerit.• If the Attendant Console window is not minimised, the attendant is notified of an incomingcall by a Ringing Loop button.To activate call notification1 On the Tools menu click Options.The Options dialog box appears.2 In the Pop “Call Notification” dialog box when list, select either check box:Assigned extension rings - The attendant is notified of calls to the assigned extensions.orMy extension rings -The attendant is notified if their extension has an incoming call.If both check boxes are clear, the attendant is not notified of calls when the window isminimised.3 Click the OK button.When an outside call arrives for an assigned extension, a Call Notification dialog box appearsto inform the assistant attendant of the call. Internal calls from an extension to an assignedextension are not displayed on the assistant attendant’s window.
