Chapter 3 Using the Attendant Console window 31Attendant Console User GuideKeystroke commands with the Alt keyYou can access Call handling functions directly from the Attendant window by pressing the Altkey and the underlined keys in the commands. You must press the Alt key while you press otherkey. For example, to place an active call on Hold, press the Alt key and press H.Using right-click capabilityRight-click capability lets you process calls faster by minimising mouse movement. You can useright-click capability to:• originate a call• transfer a call• screened transfer• transfer a call to voice message mailbox• link transfer• park a call and page an employee• camp a call on an extensionTo use right-click capability1 Right-click a name or extension in the Directory list.A list of call processing commands appears.2 Click a call processing command.
