60 Chapter 4 Handling callsP0936572 02Linking and Joining callsUsing Attendant Console, you can create conference calls linking or joining calls. Use the DTMFbutton to transfer or link calls on Centrex lines.To use the DTMF button with an incoming call on a Loop button1 On the toolbar click .The active incoming call is placed on hold.2 In the Target list box type an outside telephone number.3 On the toolbar click .The number in the Target list box is dialed out with DTMF tones on the same CO line onwhich the active incoming call arrived.4 Click the Release button and the incoming call transfers to the outside telephone number(using the telephone company’s Centrex capability). The Attendant disconnects from the calland the Loop button becomes idle.Joining a call on holdTo join a call on a hold on a Loop button with an active call on aLoop button1 On the toolbar click .2 Drag the “Join” cursor to the Loop button on which the call is held.3 Click the Loop button holding the call.The two callers connect, the Attendant releases from the active call and both Loop buttonsbecome idle.
