Chapter 3 Using the Attendant Console window 35Attendant Console User GuideThe Edit Caller Information dialog boxUse the Edit Caller Information dialog box to change or add information about callers.To access the Edit Caller Information dialog box1 Below the Caller Information options, click the Edit button.The Edit Caller Information dialog box appears.Name Contains the caller’s name. A first time caller name is the Caller ID nameprovided by the telephone company. You can change this Caller ID name tothe caller’s name.Caller Type Contains the classification of the caller. There are five types: Unclassified,Personal, Employee, Vendor and Customer.Company Contains the name of the company associated with the caller. The Caller IDname automatically appears in this box. You can edit the name here or in theCaller Information options.Phone Contains the telephone number of the caller.City, State/Province, andZIP/Postal CodeContains the caller’s address.
