403Nortel Business Secure Router 222 Configuration — BasicsAppendix ATroubleshootingThis chapter covers potential problems and the corresponding remedies.Problems Starting Up the Business Secure RouterTable 115 Troubleshooting the Start-Up of your Business Secure RouterProblem Corrective ActionNone of the LEDsturn on when I turnon the BusinessSecure Router.Make sure that the Business Secure Router’s power adapter is connected to theBusiness Secure Router and plugged in to an appropriate power source. Check thatthe Business Secure Router and the power source are both turned on.Turn the Business Secure Router off and on.If the error persists, you likely have a hardware problem. In this case, contact yourvendor.I cannot access theBusiness SecureRouter via theconsole port.1. Make sure the Business Secure Router is connected to your computer's serialport.2. Make sure the communications program is configured correctly. Configure thecommunications software as follows:• VT100 terminal emulation• 9 600 b/s is the default speed on leaving the factory. Try other speeds in case thespeed has been changed.• No parity, 8 data bits, 1 stop bit, data flow set to none.
