406 Appendix A TroubleshootingNN47922-500Problems accessing an internet Web siteProblems with the passwordTable 120 Troubleshooting Web Site Internet AccessProblem Corrective ActionCannot connect to aWeb site on theInternet.Disable content filtering and clear your browser cache. Try connecting to the Website again. If you can now connect to this site, the content filter blocked originalaccess. Check your content filter settings if this was not your intention.If you cannot connect to the site even after you disable content filtering, check yourdevice connections and Internet access settings. Your username and passwordcan be case-sensitive. If device connections and Internet access settings arecorrect, contact your ISP.Table 121 Troubleshooting the passwordProblem Corrective ActionI cannot access theBusiness SecureRouter.The administrator username is “nnadmin”. The default password is “PlsChgMe!”. ThePassword and Username fields are case-sensitive. Make sure that you enter thecorrect password and username using the proper casing.If you have changed the password and have now forgotten it, you must reset theBusiness Secure Router to the default configuration file. This restores all of the factorydefaults, including the password. Press the rear panel RESET button for longer thanthree seconds to return the Business Secure Router to the factory defaults.
