Nortel CallPilot Supplementary Manual

Also see for 1000 Con?guration guide: Brochure Reference User manual Overview User guide

Contents

Nortel CallPilot Supplementary Manual Manual pdf 51 page image

Configuring Contact Center resources on the CS 1000 51Prompt Response Descriptions- VSID xx VAS Identifierxx can be in the range of 16-31. Forconvenience and simplicity this valueis usually the same number assignedto the ELAN subnet link when ADAN isconfigured.- ELAN xx xx = the ADAN number configured forthe ELAN subnet- SECU YES SecurityIf you have MLS applications running,enter YES (even if you are notusing Contact Center Voice ServicesSupport).Configuring System Parameters (LD 17)Perform the following procedure to configure the System Parameters.Configuring System Parameters (LD 17)Step Action1 Connect to the Call Server.2 Enter LD 17.3 Enter the appropriate values as described in the following table.For prompts not listed in the following table, press Enter to acceptthe default.4 To exit the overlay, enter **** and press Return.—End—Table 30LD 17 - Configuring System ParametersPrompt Response DescriptionsREQ CHG Change existing data blockTYPE PARM System ParametersEnterprise: CommonSolution Integration Guide for Communication Server 1000/CallPilot/Contact Center/Telephony ManagerNN49000-300 01.01 StandardCS 1000 Release 4.5 20 December 2006Copyright © 2006, Nortel Networks Nortel Networks Confidential.