Handbook | 71OverviewProblem SolvingClearing a Document JamWhen a document jam occurs, your MFP beeps and an errormessage appears in the display. If the jammed documentlooks like it is positioned straight in your feeder, press theStop key to try to feed the document the rest of the waythrough the feeder. If this fails, follow the instructions below.1 Grasp the control panel. Pull up and toward you until itreleases. Swing the control panel up and out of the way.2 Pull out the jammed document.3 Push the control panel back down until it locks.Clearing a Printing Paper JamIf your MFP displays PAPER JAM or NO PAPER when thepaper tray still contains paper, there may be one or moresheets of paper jammed in the machine. To clear a paper jam,follow the instructions below.! If you are experiencing frequent paper jams, it may bedue to the type of paper you are using. For best results,select a paper which has been developed specifically forphotocopying or laser printing. Be sure to fan the paperbefore loading it into your paper tray.! CAUTION: If you open the top cover, you will see alabel that reads: (CAUTION-HOT). This portion isextremely hot—do not touch it under anycircumstances.1 Lift the top cover and swing it out of the way.2 Grasp the control panel. Pull upward and toward you untilit releases. Swing the control panel up and out of the way.3 Grasp the front of the drum cartridge. Firmly lift up todisengage it, then lift it out and set it aside. Keep the drumcartridge out of direct sunlight.