Oki OKIOFFICE84 User Handbook Manual

Also see for OKIOFFICE 84: Setup guide Quick reference User handbook Regulatory information User guide

Contents

76 | HandbookMake sure that your telephone line (not your externaltelephone or handset) is connected to the LINE outlet on theback of your MFP. If you have an external telephoneconnected, lift the handset and check for a dial tone. If youdo not hear one, there may be a problem with your telephoneline. If you do hear a dial tone, your MFP may be using thewrong dialing method (pulse or tone) for your area. If youhear changing tones instead of dialing pulses and you knowthat your area uses pulse dialing, refer to the MF(TONE)/DP(PULSE) user function setting in the “CustomizingFeatures and Operations” section.The display shows a communication error.This alarm indicates any of a number of problems.• You may be trying to communicate with an incompatiblefax machine (your machine can only communicate withITU-T Group 3 fax machines).• The remote machine may not be able to perform thefunction that you want, such as polling or confidentialmessages.• The remote machine may also be out of paper orexperiencing a paper jam.• Bad telephone line conditions can also causecommunication errors. Try sending the fax again andcheck to make sure you are dialing the correct telephonenumber.• If you have to dial a prefix number to get an outside line,or if you are dialing internationally, you may need to entera pause (using the Pause One Touch key) after the dialprefix or international dialing code to tell your machine towait for a dial tone.• If you have frequent problems communicating with aparticular remote fax machine, try programming thenumber into one of your One Touch keys and thenchanging the One Touch Parameters for that One Touchkey (see “Programming Your One Touch Directory”).• Your MFP or the remote fax machine may need servicing.Try sending a fax to another location to check yourmachine.You sent a fax but the image the remote fax machinereceived was very poor.If your document had a lot of small type, complexillustrations, photos, or was very light or very dark, trychanging your Transmit Resolution and Type of Originalsettings (see Loading Documents in the “Basic FaxingOperations” section). Copy the document on your MFP to seehow it will transmit. The problem may be caused bytelephone line interference. Try sending the document againlater.