7.3 Utility—Log7.3.1 Utility—Log—Error LogCollects and displays system error information.Whenever there is a system failure, the PBX stores the error code generated. The connected PC collects allof these codes, along with other information, and displays an explanatory error message.This screen can be accessed only in On-line mode.The functions of the buttons on this screen are as follows:Button FunctionCancel Closes the Error Log screen without saving.Save Saves the currently displayed Error Log information as a text file.Minor Displays minor errors, which affect only a certain part of system operation.Major Displays major errors, which affect operation of the whole system, or result insystem failure.Clear Erases the stored error log information from both the screen and the PBX.Log Information Displays probable causes of the errors and their solutions.The items displayed on screen are as follows:Item DescriptionDate The date of the error detection.Time The time of the error detection.Error Code The 3-digit error code assigned by the PBX. For details about the error code,refer to the "Log Information" item in this table.Sub Code SMDR:The 8-digit sub code of the relevant hardware (BBWXYYZZ).Web Maintenance Console:The 6-digit sub code of the relevant hardware (WXYYZZ). (The site number ofthe PBX can be confirmed in the Site column of the Error Log.)For information about the digits of the Sub Code, refer to table "Sub CodeDetails" below.Error Message A description of the error.Log Information Clicking this button displays a list of errors and solutions in PDF format, asshown below.122 PC Programming Manual7.3.1 Utility—Log—Error Log
