7.5.3 Utility—Report—UM View ReportsUnified Messaging (UM) system reports can be generated in order to monitor voice mail operations. Reportscan be displayed on a PC, printed, or exported.This screen can be accessed only in On-line mode.To view a report1. In the View Report tab, select the desired report from the Report Parameters drop-down list.2. Specify a range of mailbox numbers in the From and To boxes, or click Select all mailboxes.3. Click View Report.Some reports can be viewed as a table or as a graph. For these reports, select "Table" or "Graph" underView As before clicking View Report.To export a reportA report can be printed from Web Maintenance Console or exported as a text file or CSV file.1. When viewing a report, select Print Out (PC), Text, or Comma-separated values (CSV) from thedrop-down menu.2. Click Export.3. If you select Print Out (PC):A print command is sent to the PC. Follow any prompts to print the report.If you select Text or Comma-separated values (CSV):A file save dialogue is displayed. Specify the folder to export the report file to.To clear a reportFor each report, all data can be cleared. Follow the steps below to clear all report data. Some reports can alsobe set to automatically clear at specified times.1. Select the Report Data Clear (Manual) tab.2. Select the desired report from Report Parameters.3. Click Report Data Clear.To automatically clear report data:1. Select the Report Data Clear (Scheduled) tab.2. Select Daily, Weekly, Monthly, or Yearly, and specify the time, the day of week or day of month, and themonth, as necessary.3. Select the desired report from Report Parameters.4. Click OK.NoteFor scheduling the Automatic Report Data Clear, if a day is specified that does not exist (i.e., February 31),the Automatic Report Data Clear will not be performed.Unified Messaging System ReportsReport Type DescriptionMailbox Information Report The mailbox information report displays configuration parameters(from owner’s extension to e-mail options) for a specified mailboxor a range of mailboxes. 50 records are displayed at a time for thisreport.PC Programming Manual 1417.5.3 Utility—Report—UM View Reports
