http://panasonic.biz/security/support/– When using the camera outside of Japanhttp://security.panasonic.com/pss/security/support/• To view the website, it is necessary to be connected to the internet.4. Click the radio button respective to the desired option to determine whether or not to initialize the settingsafter completing the firmware upgrade.Default: Do not reset the settings to the default after the upgrade.Note• Note that the settings cannot be restored after an initialization is operated.5. Click the [Execute] button.→ The confirmation window will be displayed.IMPORTANT• After completing the upgrade, delete temporary internet files. (®page 211)• Upgrade the firmware using a PC in the same subnet as the unit.• Follow the instructions from the dealer when upgrading the firmware.• When upgrading the application software, use the designated file (extension: img) for the firmwareupgrade.The name of the firmware to be used for the upgrade should be “model name (Use small letters.“WV-” is not required.)_xxxxx.img”.* (“xxxxx” indicates the version of the firmware.)• Do not turn off the power of the camera during the upgrade process.• Do not perform any operation during upgrading and wait until it completes.• The following network settings will not be reset when upgrading the firmware after selecting “Reset thesettings to the default after completing the upgrade. (Except the network settings)”.Primary server address and secondary server address DNS settings for IPv4, primary DNS serveraddress and secondary DNS server address settings for IPv6, On/Off for DHCP, IP address, subnetmask, default gateway, HTTP port, HTTPS port, connection protocol (HTTP/HTTPS), CRT key, servercertificate, UPnP setting, line speed, bandwidth control (bit rate), time & date• The viewer software used on each PC should be licensed individually. Refer to your dealer for thesoftware licensing.18.3 Check the status [Status]Click the [Status] tab of the “Maintenance” page. (®page 42, page 44)Operating Instructions 19318 Maintenance of the camera [Maintenance]