INDEXCONTENTSINDEXCONTENTS 5555TROUBLESHOOTINGMost of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you dothe following:1. If the Wacom driver failed to load properly, first perform the recommended action in any error messagethat may appear on your screen. If that does not solve the problem, refer to the troubleshootingprocedures described in this chapter.2. Look in the troubleshooting tables. Your problem may be described there and you can try the solutionoffered.3. Open the Wacom tablet Read Me file for late-breaking information.4. If you are having a compatibility conflict between Intuos3 and a new hardware or software product, checkif a newer Wacom tablet software driver is available. See obtaining driver downloads for information ondownloading an updated software driver. Wacom periodically updates the software driver to maintaincompatibility with new products.5. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.6. If you have tried the suggestions in this manual and still cannot resolve the problem, then contactWacom for Technical Support. See the Read Me file for information on where to obtain support for yourregion.Testing your tabletTesting your toolsTroubleshooting tablesTechnical support optionsObtaining driver downloads