Wacom Intuos 3 User Manual

Also see for INTUOS 3: User manual Brochure & specs User manual Manual Del Usuario

Contents

TROUBLESHOOTINGINDEXCONTENTSINDEXCONTENTS 6767Technical support optionsIf you have a problem with your Wacom tablet, first check the tablet installation guide to be sure the unit isinstalled correctly. Then review the troubleshooting procedures within this manual; your problem may bedescribed there and you can try the solution(s) offered.If you cannot find the answer in this manual, you may find updated information about your problem in theRead Me file for your platform (located on the Wacom Tablet CD). You can also check the product FAQs(Frequently Asked Questions) on the Wacom web site for your region.If you cannot solve the problem and you think your Wacom tablet is not working properly, contact the Wacomsupport staff for the area where your product was purchased. See the Wacom tablet Read Me file, locatedon the Wacom Tablet CD, for contact information. If you have an Internet connection you can download thelatest software drivers from the Wacom web site for your region. See obtaining driver downloads for yourregion.When you call, you should be at your computer with the following information available:• This manual.• Tablet serial and model number. (Look on the bottom of the tablet.)• Driver version number. (See the Wacom Tablet CD or click on the Wacom Tablet control panel A BOUTbutton.)• The make and model of your computer, and operating system version number.• A list of peripheral devices attached to your computer.• The software application and version you were using then the problem occurred.• The exact wording of any error message that appeared on your screen.• What happened and what you were doing when the problem occurred.• How you tried to solve the problem.