Wacom Intuos 3 User Manual

Also see for INTUOS 3: User manual Brochure & specs User manual Manual Del Usuario

Contents

TROUBLESHOOTINGINDEXCONTENTSINDEXCONTENTS 6666Tablet works correctlywhen initially installedunder OS v10.2.7 or10.2.8, but fails to workafter restart.There may be a problem in the KEXT.CACHE file.1. Unplug the tablet from your computer. Then uninstall the tablet driver.See uninstalling the software for details.2. Within your computer’s OS X S YSTEM folder, select (highlight) theL IBRARY folder. Then access folder information by typing COMMAND+i.3. Select and unlock OWNERSHIP & PERMISSIONS. Then change the ownerfrom “system” to “yourself (user’s name)”. Now lock it back up, enteringyou administrator password when prompted.4. Open the L IBRARY folder. Delete the EXTENSIONS.KEXTCACHE andEXTENSIONS.MKEXT files.5. Empty the trash.6. Again select the L IBRARY folder and access the folder information.7. Again select and unlock OWNERSHIP & PERMISSIONS. Then change theowner from “yourself (user’s name)” to “system” and lock it back up.8. Close the window and restart your computer. When the system isready, plug in your tablet.9. Install the tablet driver and test your tablet. It should work normallywhen you restart your computer.Inkwell does not workcorrectly with tablet.There may be a problem with the Inkwell preferences. Remove thedamaged preference files as follows. They will be recreated when youenable handwriting recognition.1. From the GO menu, choose S YSTEM PREFERENCES and INK. Then turnoff handwriting recognition.2. From the GO menu, choose your H OME. Open the LIBRARY andP REFERENCES folders. Then remove the following preferences:• com.apple.ink.framework.plist• com.apple.ink.inkpad.plist• com.apple.ink.inkpad.sketch3. Go back to SYSTEM PREFERENCES and INK, and then enable handwritingrecognition.4. Test the Inkwell function using your Wacom tablet and pen.5. If this procedure does not resolve your problem with Inkwell, contactApple Support for further assistance. Wacom is not the softwaremanufacturer for Inkwell and we are limited in our abilities to support athird party software application.