SolutionsProbable CausesWith a clean, lint-free cloth moistened withwater, wipe the feed rollers until they are clean.For details, refer to Cleaning the Printer.The feed rollers are dirty.Load the tray with only one type and size ofpaper.Tray is loaded with mixed paper.Paper MisfeedsSolutionsProbable CausesThe paper is not correctly positioned in the tray. • Remove the misfed paper and reposition itproperly in the tray.• Adjust the paper guides in the tray to matchthe size of the paper.Remove some of the paper. Do not load paperpast the fill line.The paper tray is too full.Adjust the paper guides in the tray to matchthe size of the paper.The paper guides are not correctly adjusted tothe paper size.Remove the paper, smooth it out, and reloadit. If it still misfeeds, do not use that paper.The tray contains warped or wrinkled paper.Remove the moist paper and replace it withnew, dry paper.The paper is moist from humidity.Use only Xerox approved paper. For details,refer to Supported Paper.Using paper of the wrong size, thickness, ortype.With a clean, lint-free cloth moistened withwater, wipe the feed rollers until they are clean.For details, refer to Cleaning the Printer.The feed rollers are dirty.Label and Envelope MisfeedsSolutionsProbable CausesThe label sheet is facing the wrong way in thetray. • Load label sheets according to the instruc-tions from the manufacturer.• Load labels in the tray, face up.• For details, refer to Labels.Do not use any sheet where labels are missing,curled, or pulled away from the backing sheet.Labels are missing, curled, or pulled away fromthe backing sheet.Xerox® VersaLink® C505 Multifunction Printer8-18User GuideTroubleshooting
