SolutionsProbable CausesYou can print envelopes from the Bypass trayor Tray 1.For details, refer to Envelopes.Envelopes are loaded incorrectly.Envelopes are wrinkling. • The heat and pressure of the laser printingprocess can cause wrinkling.• Use supported envelopes. For details, referto Guidelines for Printing Envelopes.NoteWhen you load envelopes long-edge feed, en-sure that you specify landscape orientation inthe print driver.Paper Jam Message Stays OnSolutionsProbable CausesRecheck the media path and make sure thatyou have removed all of the jammed paper.Some paper remains jammed in the printer.Check the doors on the printer. Close any doorthat is open.One of the printer doors is open.NoteCheck for, and remove, torn pieces of paper in the paper path.Jams During Automatic 2-Sided PrintingSolutionsProbable CausesUse paper of the correct size, thickness, or type.For details, refer to Supported Paper Types andWeights for Automatic 2-Sided Printing.Using paper of the wrong size, thickness, ortype.Ensure that paper is loaded into the correcttray. For details, refer to Supported Paper.Paper is loaded in the wrong tray.Load the tray with only one type and size ofpaper.Tray is loaded with mixed paper.Print-Quality ProblemsYour printer is designed to produce consistently high-quality prints. If you observeprint-quality problems, use the information in this section to troubleshoot the problem.For more information, go to www.xerox.com/office/VLC505support.8-19Xerox® VersaLink® C505 Multifunction PrinterUser GuideTroubleshooting
