Administrator Tools242 Xerox ® WorkCentre® 7800/7800i Series Color Multifunction PrinterSystem Administrator GuideMaintenance AssistantMaintenance Assistant provides options for troubleshooting your printer. You can send detaileddiagnostic information to Xerox ®, start online troubleshooting sessions with Xerox ®, and downloadusage information to your computer in .csv format.1. In Xerox ® CentreWare ® Internet Services, click Status > SMart eSolutions.2. Click Maintenance Assistant.3. Click one of the following:− Send Diagnostic Information to Xerox− Start an Online Troubleshooting Session at www.xerox.com− Download file to your computer: Right-click and download the UsageLog.csv file to yourcomputer.View Usage and Billing InformationUsage CountersThe Usage Counters page displays the total number of pages printed or generated by the printer. Youcan see usage amounts for impressions made, sheets, images used, and images printed, copied, andfaxed.1. In Xerox ® CentreWare ® Internet Services, click Status > Usage Counters.2. To update the page, click Refresh.3. To download the list, click Download File to Your Computer, then right-click on the link.Billing InformationThe Billing Information page displays current readings for printer counters that are used for billing. Youcan view the number of impressions made in color or black and white, as well as the total number ofimpressions. The impression counts shown are used for billing.Note: Not all options listed are supported on all printers. Some options apply only to a specificprinter model, configuration, operating system, or driver type.1. In Xerox ® CentreWare ® Internet Services, click Status > Billing Information.The list of pages printed or created by the printer appears.2. To update the page, click Refresh.
