Black plate (6,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 201213-6 Customer InformationCustomer AssistanceOffices (Mexico)To contact the Customer AssistanceCenter (CAC), use the phonenumbers listed in this section.Customer assistance is availableMonday through Friday, 08:00 to20:00 hours, and Saturdays from08:00 to 15:00 hours.All e-mail inquiries to the CustomerAssistance Center (CAC) should besent to: cac.cadillac@gm.com.MexicoFrom Mexico City5329-0816From Other Mexico Locations01-800-466-0816United States and Canada1-866-466-8195Costa Rica00-800-052-1005Guatemala1-800-999-5252Panama00-800-052-0001Dominican Republic1-888-751-5301El Salvador800-6273Honduras800-0122-6101Customer Assistance forText Telephone (TTY)Users (U.S. and Canada)To assist customers who are deaf,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Cadillac has TTY equipmentavailable at its Customer AssistanceCenter. Any TTY user cancommunicate with Cadillac bydialing: 1-800-833-2622. TTY usersin Canada can dial 1-800-263-3830.Online Owner CenterManage your vehicle (U.S.)at cadillac.com. Click on“Owners,” then “Manage myCadillac/Owners Login.”Information and servicescustomized for your specificvehicle — all in one convenientplace.. Digital owner manual, warrantyinformation, and more.. Storage for online service andmaintenance records.. Cadillac dealer locator forservice nationwide.. Exclusive privileges and offers.. Recall notices for your specificvehicle.. OnStar and GM CardmemberServices Earnings summaries.
