Black plate (8,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 201213-8 Customer InformationCalling for ServiceWhen calling Roadside Service,have the following informationready:. Your name, home address, andhome telephone number.. Telephone number of yourlocation.. Location of the vehicle.. Model, year, color, and licenseplate number of the vehicle.. Odometer reading, VehicleIdentification Number (VIN), anddelivery date of the vehicle.. Description of the problem.CoverageServices are provided up to5 years/160 000 km (100,000 mi),whichever comes first.In the U.S., anyone driving thevehicle is covered. In Canada, aperson driving the vehicle withoutpermission from the owner is notcovered.Roadside Service is not a part ofthe New Vehicle Limited Warranty.Cadillac and General Motors ofCanada Limited reserve the right tomake any changes or discontinuethe Roadside Service program atany time without notification.Cadillac and General Motors ofCanada Limited reserve the right tolimit services or payment to anowner or driver if they decide theclaims are made too often, or thesame type of claim is made manytimes.Cadillac Owner Privileges™. Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.. Lock-Out Service: Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.. Emergency Tow from a PublicRoad or Highway: Tow to thenearest Cadillac dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is also givenwhen the vehicle is stuck in thesand, mud, or snow.. Flat Tire Change: Service tochange a flat tire with spare tire.The spare tire, if equipped,must be in good condition andproperly inflated. It is your
