Customer Information 12-7. Emergency Tow From a PublicRoad or Highway: Tow to thenearest Cadillac dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is also givenwhen the vehicle is stuck in thesand, mud, or snow.. Flat Tire Change: Service isprovided to change a flat tirewith spare tire. The spare tire,if equipped, must be in goodcondition and properly inflated.It is your responsibility for therepair or replacement of the tireif it is not covered by thewarranty.. Battery Jump Start: Service isprovided to jump start a deadbattery.. Trip Routing Service: Detailedmaps of North America areprovided when requested eitherwith the most direct route or themost scenic route. Additionaltravel information is alsoavailable. Allow three weeks fordelivery.. Trip Interruption Benefits andAssistance: If your trip isinterrupted due to a warrantyfailure, incidental expenses maybe reimbursed during the 5 year/100,000 miles (160 000 km)Powertrain warranty period.Items considered are hotel,meals, and rental car.Cadillac Technician RoadsideService (U.S. only)Cadillac's exceptional RoadsideService is more than an auto club ortowing service. It provides everyCadillac owner in the United Stateswith the advantage of contacting aCadillac advisor and, whereavailable, a Cadillac trained dealertechnician who can provide on-siteservice.A dealer technician will travel toyour location within a 30 mile radiusof a participating Cadillacdealership. If beyond this radius, wewill arrange to have your car towedto the nearest Cadillac dealership.Each technician travels with aspecially equipped service vehiclecomplete with the necessaryCadillac parts and tools required tohandle most roadside repairs.Services Not Included inRoadside Assistance. Impound towing caused byviolation of any laws.. Legal fines.. Mounting, dismounting orchanging of snow tires, chains,or other traction devices.. Towing or services for vehiclesdriven on a non-public road orhighway.
