Canon MultiPASS F50 User Manual

Also see for MultiPASS F50: Reference guide Software user's guide Fax guide Setup instructions Specification

Contents

7722F50 MFP User’s ManualCannot send afax(continued)Error occurredduring sendingPrint an ACTIVITY REPORT and check for an error. See "PrintingReports on Demand" on page 18.No dial tone Press the HookHookHookHook button or lift the handset on the phone connectedto the F50 MFP to hear a dial tone. If no dial tone is present,disconnect the F50 MFP from the jack on the wall. Check the walljack with a working phone. If no dial tone is detected, contactyour phone company. If a dial tone is heard, plug the F50 MFP intoa different wall jack. If you still do not hear a dial tone, contact theCustomer Care Center.Line type setincorrectlyThe F50 MFP is set to Touch Tone dialing. If your phone line usesrotary dialing, change the setting. See the online MultiPASSUser’s Guide on your CD-ROM.The receiving faxmachine may notbe a G3 faxmachineMake sure the receiving fax machine is compatible with G3 faxmachines.Speed dialprogrammedincorrectlyCheck that One-Touch or Coded Speed Dial is programmedcorrectly. You can print a One-Touch or Coded Speed Dial List toconfirm that the number was correctly entered. NOTE:NOTE:NOTE:NOTE: Ensure thatthe number is programmed exactly as it would be dialedmanually.Cannot receivea faxautomaticallyPhone line notconnected properlyMake sure all phone line connections are secure.Error occurredduring receptionCheck the LCD for an error message. You can also print anACTIVITY REPORT and check for an error. See "Setting up andPrinting Reports" on page 25.F50 MFP not set toreceiveautomaticallyFor the F50 MFP to receive faxes automatically, the receive modemust be set to FAX ONLY MODE, FAX/TEL AUTO SW, ANS. MACHINEMODE, or DRPD. See "Faxing Automatically" on page 25.Memory is full Print out any documents stored in the memory. See "Printing andDeleting Documents in Memory" on page 32.MultiPASS Toolbarreceived the faxCheck the MultiPASS Toolbar for received faxes. See"Using the MultiPASS Toolbar" starting on page 5.Multi-purpose trayemptyMake sure paper is loaded in the multi-purpose tray. See"Loading Paper" on page 3.Hardware error Check the LCD display for a message, then take the appropriateaction to correct the error and clear the message. Press ResumeResumeResumeResumeto continue.ProblemProblemProblemProblem Possible CausePossible CausePossible CausePossible Cause Try ThisTry ThisTry ThisTry ThisF50 Chapter 9-33.qxd 6/20/01 5:19 PM Page 72