Canon MultiPASS F50 User Manual

Also see for MultiPASS F50: Reference guide Software user's guide Fax guide Setup instructions Specification

Contents

7799TroubleshootingLCD MessagesLCD MessagesLCD MessagesLCD MessagesEnvelopes do notfeed correctlyEnvelopes notloaded correctlyMake sure the envelopes are loaded properly. Do not load morethan 10 envelopes at a time. See "How to Load Paper andEnvelopes" on page 3. If needed, clean the rollers.Unsupportedenvelope typeEnvelopes must be U.S. commercial #10 or European DLenvelopes.MessageMessageMessageMessage Possible CausePossible CausePossible CausePossible Cause Try ThisTry ThisTry ThisTry ThisAUTO REDIAL Line was busy ordid not pick upWait for the F50 MFP to automatically redial the number. To cancelautomatic redialing, wait until the F50 MFP starts to redial, thenpress Stop/ResetStop/ResetStop/ResetStop/Reset and ****.BUSY/NO SIGNAL Number dialed wasbusyTry sending the document at a later time.Number dialed wasnot a fax numberVerify the fax number, then try again.Receiving faxmachine notworkingContact the receiving party and request that they verify their faxmachine is on, connected and has paper, ink and/or toner.Incorrect touchtone/rotary pulsesettingSet your F50 MFP to the setting (touch tone or rotary) that matchesyour phone line. See "Switching from Touch Tone to Rotary Dialing"on page 14.No response fromreceiving faxContact the receiving party to verify the receiving fax machine is on,connected, and has paper, ink and/or toner. You can also trysending the fax manually.For an overseas call, add pauses to the number. See "SendingFaxes" on page 22.C INK EMPTY Cyan ink tank isemptyReplace the ink tank. See "Replacing Ink Tanks" on page 63.CARTRIDGEJAMMEDPrinthead cannotmoveThis problem is usually due to a paper jam. Clear the paper jam orobstruction (see "Clearing Paper Jams" on page 50), then pressResumeResumeResumeResume. Do not attempt to move the printhead manually.CHECK PAPER SIZE PAPER SIZE settingdifferent thanloaded paperLoad the correct paper size or change the PAPER SIZEPAPER SIZEPAPER SIZEPAPER SIZE setting. See"Changing Page Setup" on page 45.ProblemProblemProblemProblem Possible CausePossible CausePossible CausePossible Cause Try ThisTry ThisTry ThisTry ThisF50 Chapter 9-33.qxd 6/20/01 5:19 PM Page 79