The edges of the paper are dirtyCheck 1 Was printing borderless or on small paper?The platen may become dirtied by printing borderless or on small paper sizes.Open the top cover and clean the platen.Cleaning Inside the Top CoverCheck 2 Is the setting of Extension for borderless printing in the touch screen menularge?The platen may become dirtied by setting a large amount of extension.Reduce the setting of Extension for borderless printing in the touch screen menu to less than the currentsetting. (Select a smaller number than the current setting.)Menu StructureCheck 3 Is the media type specified in the printer driver the same as the media type inthe printer?Make sure the same type of paper is specified on the printer as in the printer driver.Changing the Type of PaperFollow the steps below to change the printer driver settings.1. To stop printing, press the Stop button.2. Change the type of paper in the printer driver and try printing again.Check 4 Is the paper creased or curled?Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed on previously.Loading Rolls in the PrinterLoading Sheets in the PrinterCheck 5 Is Cut-dust reduction in the touch screen menu Advanced paper settingsset to ON?A cut dust reduction line is printed at the paper cut position when Cut-dust reduction is set to ON.If cutting dust reduction is not required, set Cut-dust reduction to OFF.Menu StructureCheck 6 Is the Print head height set too low in the touch screen menu?716