Maintenance and ConsumablesMaintenance and Consumables 491Ink Tanks 492Ink Tanks ...................................................................................................................................................................................... 492Replacing Ink Tanks ................................................................................................................................................................. 492Checking Ink Tank Levels ...................................................................................................................................................... 497When to Replace Ink Tanks .................................................................................................................................................. 497Attach the Ink Tank Cover to the printer ....................................................................................................................... 498Printheads 500Printhead ...................................................................................................................................................................................... 500Checking for Nozzle Clogging ............................................................................................................................................. 500Cleaning the Printhead ........................................................................................................................................................... 501Replacing the Printhead ........................................................................................................................................................ 502Maintenance Cartridge 508Maintenance Cartridge .......................................................................................................................................................... 508Replacing the Maintenance Cartridge ............................................................................................................................. 508Checking the Remaining Maintenance Cartridge Capacity ................................................................................... 512When to Replace the Maintenance Cartridge .............................................................................................................. 512Cleaning the Printer 514Cleaning the Printer Exterior ............................................................................................................................................... 514Cleaning Inside the Top Cover ............................................................................................................................................ 514Other Maintenance 517Preparing to Transfer the Printer ...................................................................................................................................... 517Reinstalling the Printer ........................................................................................................................................................... 520Updating the Firmware .......................................................................................................................................................... 523TroubleshootingTroubleshooting 525Frequently Asked Questions 526Frequently Asked Questions ................................................................................................................................................ 526Problems Regarding Paper 527Clearing Jammed Roll Paper ................................................................................................................................................ 527Clearing a Jammed Sheet ..................................................................................................................................................... 530Clearing Jammed Paper (Paper Feed Slot) ................................................................................................................... 532Roll paper cannot be inserted into the Paper Feed Slot ......................................................................................... 534Cannot load sheets .................................................................................................................................................................. 534Paper is not cut neatly ........................................................................................................................................................... 534Paper is not cut ......................................................................................................................................................................... 534Depression on the leading edge is left ........................................................................................................................... 535The size of clear film cannot be detected ..................................................................................................................... 535Roll Paper is Continuously Ejected ................................................................................................................................... 535Printing does not start 536The Data lamp on the Control Panel does not light up ........................................................................................... 536The printer does not respond even if print jobs are sent ...................................................................................... 536Ink Filling.. is displayed ........................................................................................................................................................... 536The display screen indicates Agitating... ........................................................................................................................ 536The printer stops during a print job 537An error message is shown on the Display Screen ................................................................................................... 537The printer ejects blank, unprinted paper ..................................................................................................................... 537Problems with the printing quality 538Printing is faint .......................................................................................................................................................................... 538Paper rubs against the Printhead ..................................................................................................................................... 538The edges of the paper are dirty ...................................................................................................................................... 539The surface of the paper is dirty ...................................................................................................................................... 540The back side of the paper is dirty .................................................................................................................................. 54010