Cause Corrective ActionThe type of paper specified in theprinter driver does not match the typeloaded in the printer.1. Press the Stop button and stop printing.2. Change the type of paper in the printer driver and try printing again.Paper has been loaded incorrectly,causing it to wrinkle.Reload the paper.(See "Loading Rolls in the Printer.") ➔ P.339(See "Loading Sheets in the Printer.") ➔ P.356The Printhead is set too low in theControl Panel menu.In the Control Panel menu, set Head Height to Automatic.(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.481You are printing on heavyweight pa-per or paper that curls or wrinkleseasily after absorbing ink.For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth toStrong or Strongest in the Control Panel menu. If the paper still rubs against the printhead,set the Head Height in the Control Panel menu to a higher value than the current setting.(See "Adjusting the Vacuum Strength.") ➔ P.489(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.481For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strongor Strongest in the Control Panel menu. If the paper still rubs against the printhead, set theHead Height in the Control Panel menu to a higher value than the current setting.(See "Adjusting the Vacuum Strength.") ➔ P.489(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.481When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting ofWeakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use ahigher Head Height setting.(See "Adjusting the Vacuum Strength.") ➔ P.489(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.481When you have loaded paper, thepaper you have loaded does notmatch the type selected on the Con-trol Panel.Be sure to select the correct type of paper in the Control Panel menu when loading paper.(See "Loading Rolls in the Printer.") ➔ P.339(See "Loading Sheets in the Printer.") ➔ P.356The edges of the paper are dirtyThe edges of the paper are dirtyCause Corrective ActionThe Platen has become dirty after bor-derless printing or printing on small pa-per.Open the Top Cover and clean the Platen.(See "Cleaning Inside the Top Cover.") ➔ P.514The type of paper as specified on theprinter does not match the type speci-fied in the printer driver.Make sure the same type of paper is specified on the printer as in the printer driver.(See "Changing the Type of Paper.") ➔ P.341Make sure the same paper type is specified in the printer driver as on the printer.1. Press the Stop button and stop printing.2. Change the type of paper in the printer driver and try printing again.The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the paper. Do not use paper that has beenprinted on previously.(See "Loading Rolls in the Printer.") ➔ P.339(See "Loading Sheets in the Printer.") ➔ P.356A cut line is printed because CutDus-tReduct. is On in the Control Panelmenu to reduce cutting dust.If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.(See "Menu Settings.") ➔ P.414The Printhead is set too low in the Con-trol Panel menu.In the Control Panel menu, set Head Height to Automatic.(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.481You are printing on heavyweight paperor paper that curls or wrinkles easily af-ter absorbing ink.For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth toStrong or Strongest in the Control Panel menu. If the paper still rubs against the print-head, set the Head Height in the Control Panel menu to a higher value than the currentsetting.(See "Adjusting the Vacuum Strength.") ➔ P.489(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ P.481iPF780 The edges of the paper are dirtyUser's GuideTroubleshooting Problems with the printing quality539
