GE ZGP304 Owner's Manual

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36 49-85244Problem Possible CauseConvection Fan NotOn All The TimeThe convection fan (depending on the function you are using) may cycle on and off until the functionis over or the door is opened for optimized performance. This is normal. In addition, the convectionfan may cycle in the clockwise and counter clockwise direction until the function is over or the door isopened.Burners Do NotLight Or SparkRandomlyElectrical plug is not plugged into a live power outlet.Gas supply not turned on.Burner parts not replaced correctly.Holes in the simmer rings or slits in the burner rings are clogged.Clogged orifice, or wet burners or electrodes.Cooktop Lockout feature is activated.A fuse in your home may be blown or circuit breaker tripped.Burners HaveYellow Or Yellow-Tipped FlamesBurner parts not replaced correctly.A. Yellow flames: Callfor service.B. Yellow tips on outercones: Normal forpropane (LP) gas.C. Soft blue flames:Normal for natural gas.If burner flames look like (A), call for service. Normal burner flames should look like (B) or (C),depending on the type of gas.Burner Flames VeryLarge Or YellowThe range may be connected to the wrong fuel type. Contact the person who installed your range ormade the conversionBurner ControlKnob Will Not TurnWhen the knob is at the OFF position, it must be pushed in before it can be turned, and it can only beturned in a counterclockwise direction. When the knob is at any other position, it can be turned in eitherdirection without being pushed inwards.Condensation OrFogging On TheInner Door GlassCondensation or fogging on the inside of the oven door glass is normal during the preheating of theoven and will evaporate usually by the end of the preheating cycle.Burner Flamescontain Flickers ofOrangeAirborne dust; cool-mist humidifier; debris on or inside burner.TROUBLESHOOTING TIPS Troubleshooting tips ... Before you call for service