IBM BladeCenter HS20 Type 8832 Maintenance And Troubleshooting Manual

Also see for eServer BladeCenter HS20 Type 8832: Setup guide Installation and user guide Problem determination and service guide

Contents

001 USE THE FOLLOWING PROCEDULE TO CHECKOUT THE SERVER.1. Turn off the server and all external devices, if attached.2. Check all cables and power cords.3. Set all display controls to the middle position.4. Turn on all external devices.5. Turn on the server.6. Record any POST error messages that are displayed on the screen. Ifan error is displayed, look up the first error in the “POST error codes”on page 71.7. Check the information LED panel Blade-error LED; if it is on, see“Light path diagnostics” on page 24.8. Check the system-error log. If an error was recorded by the system,see Chapter 8, “Symptom-to-FRU index,” on page 65.9. Start the diagnostic programs.10. Check for the following responses:v One beep.v Readable instructions or the main menu.002 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?NO. Find the failure symptom in Chapter 8, “Symptom-to-FRU index,” onpage 65.YES. Run the diagnostic programs. If necessary, see “Diagnostic programsand error messages” on page 21.If you receive an error, see Chapter 8, “Symptom-to-FRU index,” on page65.If the diagnostic programs were completed successfully and you stillsuspect a problem, see “Undetermined problems” on page 90.Diagnostic tools overviewThe following tools are available to help you identify and solve hardware-relatedproblems:v POST beep codesThe power-on self-test (POST) beep codes indicate the detection of a problem.– One beep indicates successful completion of POST.– More than one beep indicates that POST detected a problem. Error messagesalso appear during startup if POST detects a hardware-configuration problem.See “Beep symptoms” on page 65 for more information.v Error symptom chartsThese charts list problem symptoms and steps to correct the problems. See“Error symptoms” on page 77 for more information.v Diagnostic programs and error messagesThe system diagnostic programs are provided in ROM. These programs (see“Diagnostic programs and error messages” on page 21) test the majorcomponents of the blade server.v Light path diagnostics featureUse the light path diagnostics feature to identify system errors quickly. See the“Light path diagnostics” on page 24 for more information.20 BladeCenter HS20 Type 8832: Hardware Maintenance Manual and Troubleshooting Guide